Privacy Policy
Samanvay Associates — Redevelopment Management & Advisory
1. Introduction
Samanvay Associates respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, store and share information when you visit our website, submit an enquiry, or contact us regarding housing society redevelopment management and advisory services.
By using this website or providing information to us, you acknowledge this Policy. Where consent or another lawful basis is required, we will handle your information in accordance with applicable law.
2. Information We May Collect
Depending on how you interact with us, we may collect:
Contact information: Name, phone number, email address, housing society name, location and your role or designation.
Enquiry details: Information you provide about your Society’s redevelopment stage, requirements, questions or concerns.
Communication records: Information contained in emails, phone communications and other correspondence with us.
Website usage information: Technical or usage information, such as browser details, pages visited or similar data, if collected through hosting logs, cookies or analytics tools.
Please avoid submitting sensitive personal information or confidential Society documents through general enquiry forms unless specifically requested through an appropriate channel.
3. How We Use Information
We may use the information you provide to:
Respond to enquiries and arrange consultations.
Understand your Society’s requirements and discuss relevant services.
Communicate about requested advisory or coordination services.
Maintain business correspondence and enquiry records.
Operate, secure and improve our website and services, where applicable.
Comply with applicable legal obligations and address legitimate business or legal requirements.
We will not use personal information for unrelated purposes in a manner inconsistent with applicable law.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, security or analytics, depending on the tools enabled.
5. Sharing of Information
We do not intend to sell personal information collected through our website.
Information may be shared, where necessary and lawful, with service providers supporting website hosting, communication, enquiry management or other operational functions. Information may also be disclosed where required by law or to establish, exercise or defend legal claims.
We will take reasonable steps to ensure that information shared with service providers is handled appropriately. The actual service providers and arrangements should be verified before publication.
6. Data Storage and Security
We take reasonable steps appropriate to the nature of the information and the circumstances to protect personal information against unauthorised access, disclosure, alteration or loss.
Information may be stored in email accounts, website systems or other business records, depending on the tools used. No method of electronic storage or transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, maintaining relevant business records and meeting applicable legal obligations. Retention periods may vary according to the type of information and the circumstances.
Where information is no longer required, it should be deleted or securely disposed of, subject to applicable legal requirements.
8. Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights concerning your personal information, including requesting information about its processing, seeking correction or erasure where applicable, and raising a grievance.
You may contact us using the details below to make a privacy-related request. We may need to verify your identity and may be unable to fulfil a request where a lawful exception applies.
9. Applicable Law
We intend to handle personal information in accordance with applicable Indian data-protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and the rules and provisions in force and applicable to our activities.
The applicability, commencement and requirements of relevant provisions may depend on the law in force at the time. This Policy should be reviewed before publication to ensure that it accurately reflects the applicable legal requirements and our actual data practices.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage visitors to review those policies before providing information to third parties.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, services, data-handling practices or applicable law. The revised version will be published on this page.
12. Contact and Privacy Grievances
For questions, privacy-related requests or grievances concerning this Policy, please contact:
Samanvay Associates — Redevelopment Management & Advisory
Email: samanvay.associates@gmail.com
Location: Navi Mumbai, Maharashtra, India